We offer remote support services to assist you with your technical needs. Our pricing structure is as follows:
- Base Price: Each remote support session is priced at R50 per session. This base price covers the cost of utilizing the necessary software and tools to provide you with effective remote support services. It ensures that we can maintain and continually update our software infrastructure to deliver high-quality assistance for your technical needs. The base price does not include any additional services or extended support beyond the standard session.
- Hourly Rate: For more extensive support or ongoing assistance, we offer an hourly rate of R590. This allows you to receive dedicated support for a longer duration, as per your requirements.
- Minimum Booking Time: Please note that there is a minimum booking time of 15 minutes for all remote support sessions. This ensures that we can effectively address your concerns and provide comprehensive assistance within the allocated time.
We strive to deliver high-quality and efficient remote support services to meet your technical needs.
By proceeding with the remote support service, you confirm that you have read, understood, and agreed to the terms and conditions outlined above. If you have any questions or concerns, please do not hesitate to contact our support team before proceeding.
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